Skip to main content

​
Customer Device Management

Link customer devices to enable seamless merchant interactions.

​
What is Customer Device Management?

Device Linking & Management

Link your customers’ devices to their unique phrases, enabling merchants to identify and interact with customers seamlessly through device fingerprinting.

​
Key Operations

Link Devices

Connect customer devices to their unique phrases

Manage Devices

Update and manage device associations

​
How It Works

1

Device Identification

Capture customer device fingerprint or ID
2

Phrase Association

Link device to customer’s unique lookup phrase
3

Merchant Discovery

Merchants can now identify customers by their devices
4

Seamless Interaction

Enable frictionless payment experiences
{
  "customerId": "customer_123",
  "phrase": "unique-customer-phrase",
  "deviceId": "device_789"
}

​
Device Linking Benefits

Merchants can identify returning customers automatically when they visit websites or apps.

​
Use Cases

Link customer mobile devices to enable payments through merchant apps.

​
Device Security

Device linking uses secure fingerprinting techniques that protect customer privacy while enabling merchant recognition. No sensitive account information is exposed to merchants.

Privacy Protection

Device IDs are anonymized and encrypted

Secure Linking

Phrase associations are securely stored

​
Device Management

1

Initial Linking

Link customer devices during onboarding or first use
2

Multiple Devices

Customers can link multiple devices to their account
3

Device Updates

Handle device changes and updates over time
4

Security Monitoring

Monitor for suspicious device activity
Ensure customers understand and consent to device linking. Explain how their devices will be used to enable seamless payment experiences with merchants.

​
Next Steps

After implementing device management:
  1. Customer Billing & Subscriptions to handle merchant payment requests
  2. Transaction Management to monitor customer transactions